As a leader in TV technology, DISH® once again has the consumer’s needs in mind with their latest feature, Auto Hop™ . Auto Hop™ allows customers to watch commercial-free TV for most programming recorded with the PrimeTime Anytime™ feature found on DISH’s leading DVR, The Hopper from DISH is a Whole-Home HD DVR solution with elements consumers will love like:
- PrimeTime Anytime™ which will record the 4 major networks (ABC, CBS, FOX and NBC) prime time programming in HD automatically and store it for 8 days without taking any personal DVR space away.
- A 2 Terabyte Hard Drive that allows for up to 2,000 hours of programming storage for personal favorites.
- Joeys that hook up to the other TV sets in the house and connect them to the Hopper from DISH allowing each of your TVs to access all your recorded DVR programming. And, all of this is done with the existing cabling in your house!
- Auto Hop™ which allows customers to watch commercial-free TV for most shows recorded with PrimeTime Anytime™.
What Are Reviewers Saying About the Hopper from DISH and Features Like Auto Hop™?
“…the Hopper offers some unique, desirable features that you just can’t get anywhere else.”
“We found the [Hopper DVR] system to be super-powerful and good enough to give TiVo a run for its money.”
“Customers will be pleased with the Hopper’s capabilities and ease of use. If you are like me, you will love the way this new system works.”
What Are Consumers Saying about Auto Hop and Other Hopper DVR Features?
DISH keeps its finger on the pulse of consumers and listens to what you want in a TV viewing experience. Features like TV Everywhere™ technology and Auto Hop are a result of a new generation of TV viewers who want their TV programming viewing options to be as diverse as the technology in the 21st century. Facebook response on the Hopper from DISH has been tremendous as viewer after viewer weighs in with positive responses to the technological innovations DISH equipment provides. And DISH is a leader in customer service with technicians at the ready to answer any questions you have about DISH right on Facebook. The DISH Twitter feed is another place to keep up on the latest technology from DISH with product updates and feature debuts announced regularly, as well as interact with DISH service technicians. Or feel free to just share your favorite DISH moments like Paul Pierce weighing in on the Boston Guys’ Predictions for the NBA Championship*.
Whatever it is that consumers want from their TV entertainment options, you can bet that DISH is there to hear and respond with solutions that keep the consumer’s needs first in the decision making process.
Industry Feedback Mixed About Auto Hop
As you might expect, when you put the consumer first in the TV entertainment equation, you might ruffle a few feathers. The response from content providers about enabling TV viewers to skip through advertising has been mixed. All four major networks have voiced concerns about Auto Hop™ with NBC and FOX going so far as to say they will not permit DISH to use their networks to advertise this innovative technology designed to enhance the consumer experience.
DISH Customer Service Leading the Way
“The American Customer Satisfaction Index (ACSI) has ranked DISH (NASDAQ: DISH) first among the nation’s largest satellite and cable providers in the key measures of customer experience, including overall value, customer satisfaction and customer loyalty for 2012.”
What it does illustrate, is that if you’re looking for the leading premium TV provider who thinks the way consumers choose to view TV entertainment is the most important factor when designing a TV viewing experience, there’s no reason to look any further than DISH. If you’re not a DISH customer already, there’s no better time than now to sign up and start enjoying features like Auto Hop™ yourself!
Or if you already have a DISH subscription and would like to upgrade to the Hopper from DISH and enjoy the next level of consumer-based technology, contact DISH today!