On TV, radio and the Internet, you hear a lot about DISH vs. DIRECTV, but you may not hear as much about DISH vs. other pay TV providers such as Comcast and Time Warner Cable. When looking for the best value in pay TV, DISH really is the clear choice when you consider variables such as package prices, cost of equipment, installation fees, variety of programming and quality of customer service.
Here are the factors to consider when deciding whether to sign up for DISH or choose one of “the other guys.”
PRICING: DISH beats everyone when it comes to low prices; nobody comes close to offering a package of 55 channels for only $19.99 per month*. Additionally, when you sign up for this package, you also get great DISH deals like free premium channels for 3 months, free Blockbuster @Home for 3 months and even free installation*! If you are looking for more channels, DISH is currently offering America’s Top 120 package, with over 190 channels, for only $24.99 per month, and the Hopper from DISH is free with this package (and higher level packages)!*
*Promotional pricing only. Price applicable for 12 months with 24-month agreement
EQUIPMENT and TECHNOLOGY: What is the Hopper from DISH? It’s the most advanced set-top whole-home HD DVR in the industry and features PrimeTime Anytime™. This innovative technology automatically records primetime shows on ABC, CBS, NBC and FOX in HD from 8-11 p.m. EST Monday through Saturday and from 7-11 EST on Sundays once it has been enabled. The Hopper from DISH has a massive hard drive that can store up to 2000 hours of recorded programming. The shows recorded using PrimeTime Anytime are stored up to eight days from the air date. With PrimeTime Anytime, you can also record up to six shows at once. .
Connect the Hopper to your broadband home Internet service and you can get instant access to thousands of On Demand movies and TV shows, including titles from HBO®, Starz®, Blockbuster @Home™ and more. Order Pay-Per-View movies and events using your remote, and even manage your DVR from your smart phone using the DISH Remote Access App. An Internet-connected Hopper also has several apps available, including Facebook, Pandora, Twitter and MLB Network.
The Hopper features a state-of-the-art user interface, SRS TruVolume® and a remote control locator for your convenience. But that’s not all. Enjoy the Hopper’s intuitive search feature that will find shows, movies and more by title, actor or genre, and as soon as you start typing in what you want to see, the Hopper will find it for you! When the Hopper is connected to a Sling® Adapter, you get DISH TV Everywhere™ technology allowing you to watch live TV programming and DVR recordings anywhere you go!
INSTALLATION: Some of the other guys charge as much as $99 for the same service that DISH provides free of charge—installation in up to six rooms in your home! Some competitors charge an additional “convenience” fee if you install the equipment yourself! DISH offers installation on weekends, too, to make it more convenient for your busy schedule.
CUSTOMER SERVICE: DISH is the only satellite TV provider with customer service available 24/7 even holidays. DISH is proud to have the best rated customer service team in the industry. According to the 2012 American Customer Satisfaction Index (ACSI) DISH superior customer service leads the nation’s cable and satellite providers in customer satisfaction. For the twelfth straight year, DISH beat Comcast, Time Warner and Charter in “overall customer satisfaction.” You can engage a customer service representative in online chat, call DISH, email DISH or consult one of DISH’s many trouble-shooting guides for assistance. If none of that helps, a technician will be sent to your home to resolve your problem as quickly as possible.
When it comes to DISH vs. “the other guys,” DISH’s commitment to providing superior value and service is evident. Ready to switch to DISH? Sign up today by choosing a DISH package that best suits your television viewing preferences.